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Your rental type determines which policy
applies.
Because different types of equipment require
different preparation, transportation, staffing,
and scheduling, cancellation policies may vary
by rental category.
Reservations & Cancellations
Cancellation terms are based on the type of rental
or service reserved and the timing of the
cancellation. Customers should review the policy
specific to their rental before canceling a
reservation.
Changes to Reservations
Requests to change the date, time, equipment,
location, or other details of a reservation may be
subject to availability and may be treated
differently from a cancellation.
Weather-Related Cancellations
Weather policies may differ depending on the type
of rental. Please review the applicable rental
category for specific weather cancellation
provisions.
Cancellation Policy
A 15% non-refundable deposit is required to
reserve your rental date and equipment.
The deposit itself is non-refundable; however,
if you need to cancel your reservation before the
week of your scheduled event, the deposit may be
transferred to another reservation or a new event
date.
The transferred deposit must be used toward a future
reservation within one year of the original event date.
The new reservation is subject to availability and
current pricing.
Cancellations During the Week of the Event
If a reservation is cancelled during the week of the
scheduled event, no refund will be issued. Any money
paid toward the cancelled reservation will remain on file
as a credit and may be applied toward another reservation
within one year of the original event date. The credit is
subject to availability and may be used toward a future tent,
table, or chair rental. Any difference in price for the new
reservation will be the responsibility by you.
Cancellation After Setup Has Begun
Once delivery, setup, or installation of the rental equipment
has begun, the reservation is considered active and no refund
or credit will be provided due to cancellation by you,
except where otherwise required by law or specifically approved
by us.
Weather
Weather does not automatically qualify a reservation for a refund.
Because tents, tables, and chairs are outdoor rental equipment, you
are responsible for determining whether the equipment is
appropriate for their event based on the anticipated weather conditions.
Severe Weather
We reserves the right to delay, modify, refuse, or cancel delivery
or setup when weather or site conditions create an unsafe situation for
employees, customers, equipment, or the general public.
Rain
If the you chooses to cancel due to rain or a forecast of rain, the
same cancellation policy outlined above applies. The timing of the cancellation
determines whether the deposit or other payments are eligible to be transferred
to a future reservation.
Rescheduling Your Rental
If your plans change or the weather is looking unfavorable,
rescheduling your rental to another available date is often the
best option. Instead of cancelling your reservation, you may contact
us to request a new event date. If the new date is available, the
reservation can be moved to that date, allowing you to keep the
reservation and avoid cancelling. Rescheduled reservations are subject
to equipment and date availability. If the new date has a different
rental price, you may be responsible for any difference in price.
We encourage you to reschedule whenever possible, especially
when weather is a concern. Moving your rental to another available date
is typically the easiest way to keep your reservation and still enjoy
your inflatable rental.
Cancellation
A 15% non-refundable deposit is required to reserve your
rental date and equipment. The deposit itself is
non-refundable. We understand that plans can change. If you need to
cancel an inflatable rental, cancellations must be made
before 4:00 PM on the day before the scheduled delivery
to qualify for a refund. If you cancel before the 4:00 PM
deadline, you will receive a refund up to the amount of
the deposit paid. The deposit will also remain on file for
one year and can be used toward a future inflatable rental.
The credit must be used within one year of the original
event date.
Cancellations After 4:00 PM
If you cancel at or after 4:00 PM on the day
before delivery, the reservation is no longer eligible
for a refund. The entire amount paid will remain on file
as a credit for one year and can be used toward a future
inflatable rental. Future reservations are subject to
availability and current pricing. If the new reservation
costs more than the available credit, you will be
responsible for the difference.
Cancellation After Setup Has Begun
Once delivery, setup, or installation of the rental equipment
has begun, the reservation is considered active and no refund
or credit will be provided due to cancellation by you,
except where otherwise required by law or specifically approved
by AA Tents And Inflatables/Bounce Around.
Weather Cancellations
We understand that weather can be unpredictable when planning
an outdoor event. Rain does not automatically qualify you
for a refund or special cancellation exception. If you choose
to cancel because of rain or a forecast of rain, the same
cancellation policy applies. To qualify for a refund up to the
deposit amount, you must cancel before 4:00 PM on the day
before the scheduled delivery.
Rescheduling Your Rental
If your plans change or the weather is looking unfavorable,
rescheduling your rental to another available date is often the
best option. Instead of cancelling your reservation, you may contact
AA Tents And Inflatables/Bounce Around to request a new event date. If the new date is available, the
reservation can be moved to that date, allowing you to keep the
reservation and avoid cancelling. Rescheduled reservations are subject
to equipment and date availability. If the new date has a different
rental price, you may be responsible for any difference in price.
We encourage you to reschedule whenever possible, especially
when weather is a concern. Moving your rental to another available date
is typically the easiest way to keep your reservation and still enjoy
your inflatable rental.
Cancellation
A 15% non-refundable deposit is required to reserve your
rental date and equipment. The deposit itself is non-refundable.
We understand that plans can change. If you
need to cancel a foam party rental, the cancellation
must be made by 8:00 AM on the morning of the scheduled
event to qualify for a refund. If you cancel by
8:00 AM on the morning of the event, you may
receive a refund up to the amount of the deposit paid.
The deposit will remain on file for one year and may be
used toward a future foam party reservation. The credit
must be used within one year of the original event date.
Cancellations After 8:00 AM
If you cancel after 8:00 AM on the morning of the scheduled
event, the reservation is no longer eligible for a refund.
Any money paid toward the cancelled reservation will remain
on file as a credit for one year and may be applied toward
a future foam party rental. Future reservations are subject
to availability and current pricing. If the new reservation
costs more than the available credit, you are responsible
for the difference.
Cancellation After Setup Has Begun
Once delivery, setup, or installation of the rental equipment
has begun, the reservation is considered active and no refund
or credit will be provided due to cancellation by you,
except where otherwise required by law or specifically approved
by FoamFinity Parties.
Weather
We know weather can be a big part of planning an outdoor foam party.
The good news is that light rain is no problem for a foam party and
can actually pair well with the foam!
Light Rain
Light rain does not require you to cancel or reschedule the event.
The foam party can continue as planned, and the regular Cancellation Policy
still applies if you choose to cancel.
Severe Weather
If severe weather creates unsafe conditions for you, guests, foam party attendant,
or equipment, we will work with you to reschedule the foam party at no
additional charge. You must notify us by 8:00 AM on the morning of the event
if you need to reschedule because of severe weather. We will work with you
to find another date that fits their calendar, subject to availability. Our goal is
to make sure you still get to enjoy your foam party. When severe weather is an issue,
rescheduling is the best option whenever possible.
Rescheduling
If your plans change, rescheduling is often the best option. Instead of cancelling,
you may contact FoamFinity Parties to request a different event date. If the new date is available,
the reservation can be moved to that date. Rescheduled reservations are subject to date and
equipment availability. If the new date has a different rental price, you may be responsible
for the difference. We encourage you to reschedule whenever possible. Moving the foam party
to another available date is often the easiest way to keep the reservation and still enjoy
the event.
Cancellation
The 15% deposit is non-refundable. We understand that plans can change. If you cancel
the reservation, the deposit will remain on file and may
be used toward a future NY Laser Tag reservation in
accordance with our rescheduling policy. If you cancel by
8:00 AM on the morning of the event, the you may receive a
refund up to the amount of the deposit paid.
Cancellations After 8:00 AM
If you cancel after 8:00 AM on the morning of the scheduled
event, the reservation is no longer eligible for a refund.
Any money paid toward the cancelled reservation will remain
on file as a credit for one year and may be applied toward
a future foam party rental. Future reservations are subject
to availability and current pricing. If the new reservation
costs more than the available credit, you are responsible
for the difference.
Cancellation After Setup Has Begun
Once delivery, setup, or installation of the rental equipment
has begun, the reservation is considered active and no refund
or credit will be provided due to cancellation by you,
except where otherwise required by law or specifically approved
by NY Laser Tag.
Weather
Due to the electronic equipment used, laser tag cannot be played
in rain or wet conditions. In cases of severe weather or unsafe
playing conditions, we will work with the you to either move
the event indoors or reschedule it at no additional charge, based
on availability. If the event needs to be moved indoors, you
must provide a suitable indoor location for the laser tag activity.
Rescheduling plans must be made before NY Laser Tag staff departs
for the event. Once our staff has departed for the event, weather-related
changes may no longer qualify for a refund or rescheduling. The deposit
is non-refundable, but it may be applied toward a future event.
Our goal is to work with you whenever possible to find a safe solution
that allows the event to take place.
Rescheduling
If your plans change, rescheduling is often the best option. Instead of
cancelling, you may contact NY Laser Tag to request a different event date.
If the new date is available, the reservation can be moved to that date.
Rescheduled reservations are subject to date and equipment availability.
If the new date has a different rental price, you may be responsible for
the difference. We encourage you to reschedule whenever possible. Moving
laser tagto another available date is often the easiest way to keep the
reservation and still enjoy the event.
